086 551 3308
To place your order by email or fax,
you can tell us what you want to order. You will receive
a order confirmation via email or fax. This order
confirmation will need to be
signed and emailed or faxed back to us. Thereafter you
will be contacted to arrange payment which can be made
via Electronic Funds Transfer or Cheque Deposit,
Once we've received your order and payment you will be
notified when your order will be dispatched.
Please note however, by placing an
order online with us through our online store. This will
let us give you an online order number to use as a
reference on your transaction or track your order status
Once you submit your order with us. you will receive an
email with order information, online order number and our banking
details. If you do not receive order confirmation email,
please check your bulk or junk/spam folder for it.
How can I
check the progress of my order?
Once you submit your order with us.
You can check on the progress of your order
at any time.
I’ve placed my order. What
Your order will be taken through our 11
How do I track
my parcel during transit?
order has been processed and dispatched from our
warehouse, it will be delivered to you via one of our
couriers. Details of the courier and tracking number we
have used to ship your specific consignment can be found
in the Order Status "Shipped" email we have sent you.
Why we need your ID Number ?
register as HomeGarden.co.za we need to know your name,
delivery address, ID/passport number, email address and
contact number, these are used to verify who you are, and
to enable us to delivery any orders you place with us,
Why we need your Cell Number ?
(for order status)
you place an order from HomeGarden.co.za Our system will
send you a message (SMS) to inform you regarding your
order status and delivery status,
Message Service) this service is free of charge
to edit account
link at the top right hand side of our site to edit your
account information or » Update