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Ordering
  1. How to create an account?
  2. How to place an order online?
  3. How to track my order online?
  4. How to view my order status online?
  5. Payment Methods
  6. Banking Details
  7. Cancel or Change Order
  8. Retrieve e-Quote/Saved Order
  9. How to use discount code
  10. Why my shopping cart is empty?
  11. Order Status Notification
  12. Can I Buy a Table chairs separately?
  13. Can I Place an order via telephone?
  14. Can I add something to my order?
  15. How to save order? place order later
My Account
  1. Change password
  2. Update edit my account
  3. Forgot Password?
  4. Create an account
Shipping
  1. Delivery Policy
  2. Shipping Rates/Costs
  3. Orders Never Received?
  4. Return & Refund
  5. How to track parcel during transit?
  6. Shipping Restrictions
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  10. Calculate Shipping Cost
Customer Services
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  2. Invoice, POD, Packing List
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  8. I've a problem with password/logon
  9. View products before place order?
Order Support
  1. Missing, Damaged, Faulty, Incorrect?
  2. Manual Instructions
  3. Track Order Status
  4. Track Parcel Delivery Status
  5. Orders Never Received?
Information
  1. About HomeGarden.co.za
  2. Colour Finishes
  3. Why Aluminium Furniture?
  4. Product Care & Maintenance
  5. Happy customers have to say!
  6. Bulk orders/Business Sales
  7. Why shop from us?
  8. Best Price Guarantee
  9. Satisfaction Guarantee
  10. Can I view products before order?
  11. Found it cheaper?
  12. Advanced Search
  13. Join Dealership
Policies
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  7. Return or Exchange Policy
  8. Packing/Sending Your Return/Exchange
  9. Electronic Communication
  10. Credit Card Payment & Security
  11. The Holiday Season Delivery Policy
Can I Place an order via Telephone?  
Sorry, Unfortunately we don't accept telephone orders as this is to avoid incorrect information been recorded. However, we do accept orders via Fax, Email, or Place an order via Online, If you would like to place an order with us via Fax or email, Please note that we need to know some information from you:
  • Your Full Name
  • Company Name/VAT No. (if you want to claim VAT)
  • Delivery Address with Postal Code
  • Telephone Number
  • Cell Number
  • Email Address
  • Product Name or SKU Code, Colour and Quantity

Fax Number 086 561 3290 Email info@GoldenBarley.com

To place your order by email or fax, you can tell us what you want to order. You will receive a quote via email or fax. This quote will need to be signed and emailed or faxed back to us. Thereafter you will be contacted to arrange payment which can be made via EFT/Electronic Funds Transfer or Cheque Deposit, Once we've received your order and payment you will be notified when your order will be dispatched.

Please note however, please place an order online with us through our online store. This will let us give you an online order number to use as a reference on your transaction

If you would like to pay credit card please place an order online with us through our online store

Click Here We will call you back | Request a Quotation

 
 
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  Our Help Centre is designed to give you all the information you need regarding our policies and services. Browse our Help Topics to the left or our Frequently Asked Questions above and find your answer fast. If you are unable to find an answer to your query, please send us an email to info@goldenbarley.com and we will do our best to assist! or If you experience any difficulties with our website or have any suggestions, please contact us / send us an email to info@goldenbarley.com
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